JMS SINGAPORE PTE LTD

PRIVACY POLICY AND TERMS & CONDITIONS

Last Updated: 3 March 2026

PRIVACY POLICY

  1. Introduction

JMS Singapore Pte Ltd (“JMS”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, transfer, and safeguard personal data in accordance with:

  • The Singapore Personal Data Protection Act 2012 (PDPA)
  • The EU General Data Protection Regulation (GDPR), where applicable
  • Other applicable international data protection laws

This Policy applies to personal data collected through our website, business communications, distributor engagements, regulatory submissions, and commercial transactions.

  1. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Identification Information

  • Full name
  • Job title
  • Company name
  • Business registration details

2.2 Contact Information

  • Email address
  • Telephone number
  • Business address
  • Country of operation

2.3 Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data

2.4 Business and Regulatory Information

  • Distributor application details
  • Regulatory documentation
  • Professional credentials (where applicable)
  • Tender participation information

We do not intentionally collect sensitive personal data unless required for legitimate regulatory, contractual, or compliance purposes.

  1. Legal Basis for Processing (GDPR Applicability)

Where GDPR applies, JMS processes personal data on the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent (for marketing communications)
  1. Purpose of Processing

We process personal data for the following purposes:

  • Responding to enquiries and communications
  • Distributor and partner evaluation
  • Regulatory submissions (e.g., HSA, CE, SFDA, NUPCO, MOH)
  • Tender participation and commercial negotiations
  • Contract administration and payment processing
  • Marketing communications (where consent is obtained)
  • Website analytics and service improvement
  • Compliance with medical device regulations

We collect personal data only for reasonable and lawful purposes directly related to our business activities

  1. Disclosure of Personal Data

We may disclose personal data to:

  • JMS Group affiliated companies
  • Regulatory authorities and ministries of health
  • Certification bodies and notified bodies
  • IT hosting and cloud service providers
  • Logistics providers and customs agents
  • Legal, audit, and financial advisers

JMS does not sell or rent personal data to third parties.

  1. Cross-Border Data Transfers

As an international medical device company, JMS may transfer personal data across jurisdictions.

Where personal data is transferred outside Singapore or the European Economic Area (EEA), we ensure:

  • Contractual safeguards are in place
  • Standard Contractual Clauses (SCCs) are implemented where required
  • Equivalent protection standards are maintained
  1. Data Retention

Personal data will be retained only for as long as necessary to:

  • Fulfil contractual obligations
  • Comply with regulatory requirements
  • Meet legal retention requirements
  • Protect legitimate business interests

Thereafter, data will be securely deleted or anonymized.

  1. Data Security

JMS implements appropriate technical and organizational safeguards, including:

  • Secure server infrastructure
  • Restricted internal access controls
  • Password-protected systems
  • Encryption where appropriate
  • Internal data governance policies

However, no system can guarantee absolute security.

  1. Data Subject Rights

Under applicable law, individuals may:

  • Request access to personal data
  • Request correction of inaccurate data
  • Withdraw consent (where applicable)
  • Request erasure (subject to legal obligations)
  • Request data portability (GDPR only)
  • Lodge a complaint with a supervisory authority

COOKIES POLICY

Our website uses cookies and similar technologies to:

  • Enable core website functionality
  • Improve user experience
  • Analyze website performance
  • Enhance security

Users may manage cookie preferences through browser settings.

Where required by law (e.g., EU jurisdictions), a cookie consent banner will request user consent before non-essential cookies are activated.

MEDICAL DEVICE REGULATORY DISCLAIMER

JMS products are medical devices intended for professional healthcare use only.

Product availability, regulatory approval status, and labeling may vary by country depending on local regulatory requirements.

Information presented on this website:

  • Does not constitute medical advice
  • Does not confirm regulatory approval in any specific jurisdiction
  • Does not constitute a binding commercial offer

Healthcare professionals must consult official Instructions for Use (IFU) and applicable regulatory approvals before product use.

TERMS & CONDITIONS

  1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions.

  1. Permitted Use

This website is provided for informational and legitimate business purposes only.

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized system access
  • Introduce malicious code
  • Copy or reproduce content without authorization
  1. Intellectual Property

All content, including but not limited to:

  • Trademarks
  • Logos
  • Product images
  • Technical documentation
  • Written content

are owned by JMS Singapore Pte Ltd or its licensors and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

  1. Disclaimer of Warranties

This website is provided on an “as-is” and “as-available” basis.

JMS makes no warranties regarding:

  • Accuracy or completeness of content
  • Continuous availability
  • Freedom from errors or interruptions
  1. Limitation of Liability

To the fullest extent permitted by law, JMS shall not be liable for:

  • Indirect or consequential losses
  • Business interruption
  • Data loss
  • Loss of profits
  • Reliance on website information

Use of this website is at your own risk.

  1. Indemnification

You agree to indemnify and hold harmless JMS from any claims arising from misuse of this website.

  1. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore.

Any dispute arising shall be subject to the exclusive jurisdiction of the Singapore courts.

CONTACT INFORMATION

JMS Singapore Pte Ltd
440 Ang Mo Kio Industrial Park 1, Singapore 569620
sales@jmss.com.sg
UEN:197901579C